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DPD - Customs Charges

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

With DPD you have the option of either DAP or DT1.

  • DAP: The receiver is responsible for the customs charges and pays this on delivery.

  • DT1: The sender of the order is responsible for customs charges and pays it on their end.

You add one of these codes to Extra Code 3 of the required service(s):

  1. Go to Shipping Management then Extras.

  2. Then Courier Service Codes.

  3. Search for one of the affected DPD services.

  4. Click Edit.

  5. Ensure Extra Code 3 is populated with one of the above values.

  6. Click Update.

Note: Only one tracking number is provided by DPD for multi-parcel orders.

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