Skip to main content

DHL - Products not available between this origin and destination

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

This error (DHL Validation Failed: ErrorCode 410301 - Products not available between this origin and destination [network segment]) from DHL typically occurs because the selected service does not support shipping between the specified origin and destination. To resolve this issue, please review the steps below:

  1. Verify if the chosen DHL service allows shipping between the origin and destination locations.

  2. Check if the shipment weight meets DHLโ€™s service requirements.

  3. Use the following website to confirm which DHL services are available for your shipment.

By following these steps, you should be able to resolve the error.

Did this answer your question?