Parcelhub requires all services provide a Billing Term when shipping with them. Without providing a billing term, you will receive an error message (Please specify a valid BILLING Code in the ExtraCode2 field) when attempting to generate a shipment.
Note: If you are having an issue with incoterms when shipping with Parcelhub please review our Parcelhub Incoterms help guide.
To add a Billing Term to your Parcelhub services please do the following:
Click Shipping Management then Extras.
Then click Courier Service Codes.
Find the Parcelhun service(s) the error relates to.
Click Edit.
Add one of the following to ExtraCode 2 -
DTU
DTP
IOR
IMP
None
Click Update.
What do the codes mean?
DTU - Duties and Taxes Unpaid.
DTP - Duties and Taxes Paid.
IOR - Importer of Record.
IMP - Import Express.