You can remove personal data from an order using GDPR Scrub Data from the Bulk Actions menu on the Order Overview page.
How to Scrub Personal Data
To perform a GDPR Data Scrub on an order, please follow the steps below:
Click Orders then Overview.
Tick the order(s) you want to scrub.
Select GDPR Scrub Data from the Bulk Actions menu.
Click Go.
What Data is Removed?
The following data is removed when a GDPR Data Scrub is performed on an order:
First Name.
Last Name.
Company Name.
Address (Lines 1-3).
Town.
County.
Email.
Phone.
Mobile.
Postcode.
Delivery Notes.
Gift Messages.
Comments.
Additionally, any associated documents (e.g., courier labels) are deleted, but the order itself remains in the system.