If you're experiencing unexpected charges or have questions about Minvo's billing process, this guide will help clarify our policies and provide troubleshooting steps.
Understanding Minvo's Billing and Refund Policy
Payment Authorization
By entering your credit card details., You authorize payment for the renewal period unless you cancel.
Minvo's terms specify that refunds can be issued up to 48 hours after a charge.
Cancellation Before Renewal
If you remove your credit card details, your account will not be automatically charged.
No Refund Policy
Per Minvo's terms of service, we do not issue refunds after 48 hrs. The first video is an opportunity to test the system for free and receive a full refund if it doesn't meet your needs.
Full details are available in our Terms & Conditions.
What If You Were Charged Unexpectedly?
Confirm Cancellation: Ensure that your subscription was successfully canceled before contacting support.
Technical Issues: If you followed the steps but were still charged, a system issue may have occurred.
Next Steps
Double-check your cancellation status via your account settings.
If you believe there was an error, contact Minvo Support for assistance.
If you need further help, our support team is happy to assist!