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Minvo Refund Policy

How to get a refund after a charge has gone out through stripe?

Written by Bahaa Gamal
Updated over a week ago

Thank you for trying Minvo! We hope you enjoyed using the platform. If you were charged and would like to request a refund, please review the policy below.


⏱ Refund Eligibility

Minvo offers refunds within 48 hours of a charge.

Action:
Submit a refund request ticket within 48 hours of the payment being processed.

Why:
Requests submitted within this timeframe are eligible for a refund according to Minvo’s billing policy.


πŸ’³ What Happens After a Refund Request

  • Once the refund request is approved, our support team will process it.

  • The refunded amount typically returns to your card within 7–10 business days, depending on your bank.

⚠ Important:
If a refund is issued, your access to Minvo will be removed immediately.


πŸ“… Canceling Without a Refund

If you cancel your subscription without requesting a refund, you will still be able to use Minvo until the end of your current billing period.


πŸ›’ Special Note for AppSumo Users

If you purchased Minvo through AppSumo, refunds must be requested directly through your AppSumo account portal.

Minvo cannot process refunds for purchases made through AppSumo.


⬆ Refunds for Upgrades

If you purchased a tier upgrade or a Pro+ upgrade directly through Minvo, you also have 48 hours from the time of purchase to request a refund.


πŸš€ Need Help?

If you’d like to request a refund or have questions about billing, please contact Minvo Support and our team will assist you.

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