✨ Overview
Currently, Minvo does not support directly changing your email address within an existing account. However, you can easily migrate your account to a new email by creating a new account and requesting support for a full transfer of your data and settings.
🆕 Create a New Account
📌 When to Use
Use this step when you want to switch to a different email address for your Minvo account.
>>>Steps
Step 1: Sign Up with New Email
Create a new Minvo account using your updated email address.
Why: This establishes the destination account for your migration.Step 2: Log In and Verify Access
Ensure your new account is active and accessible.
Why: Confirms your new email is correctly registered in the system.
🔄 Request Account Migration (Plan, Tier, Credits & Team)
📌 When to Use
Use this step after creating your new account when you want to transfer your existing subscription, credits, and team setup.
>>>Steps
Step 1: Contact Minvo Support
Reach out to the Minvo Support team and request an account migration.
Why: Migration must be handled by support to ensure secure data transfer.Step 2: Provide Account Details
Share both your old email and new email addresses.
Why: This allows the support team to correctly identify and link both accounts.Step 3: Confirm Migration Details
Review what will be transferred (plan, tier, credits, and team data).
Why: Ensures nothing important is missed during the transition.Step 4: Wait for Completion
Allow support to complete the migration process.
Why: Ensures a safe and accurate transfer of your account information.
💡 Pro Tips
Double-check your new email before contacting support to avoid delays 📩
Use the same billing details if possible to speed up verification 💳
Inform your team members if you manage a shared workspace 👥
Keep your old account active until migration is fully confirmed 🔁
🆘 Need Help?
If you have any questions or need assistance with email migration, contact the Minvo Support team. We’re here to ensure a smooth and seamless transition 🚀