Admin Console (Settings)
Configure and manage your Mistral AI account and services, and keep track of their usage.
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Account Management & Billing
Manage your account, control you billing lifecycle, and scale your usage with new plans.
Can I cancel my le Chat subscription at any time?
Can I switch from monthly to annual billing?
How can I activate stricter guardrails on Mistral AI models?
How can I delete my account?
How can I increase my rate limits?
How do I switch a Pro seat from one member to another?
How do I upgrade my le Chat plan?
How is billing handled for an Organization?
I am a member but don't have a Pro seat. Can I upgrade myself to Pro?
I see multiple Organizations under my account. Are they connected?
My credit card is declined with automatic payment. How can I pay?
My invoice is still pending. How can I pay?
What happens if I create a Mistral account via la Plateforme?
What happens if my Organization does not have a paid plan?
What happens if there are more members than paid seats?
What payment methods are accepted?
What should I do if I need more seats for my Organization?
Why can't my Organization access la Plateforme?
Why don't I see VAT on my invoice?
Audit Logs
Monitor and review all activities across le Chat and la Plateforme within your organization.
Can I export my Audit Logs?some dummy description
How can I search and filter my audit logs?
How do I enable audit logs for my Organization?
Which kind of data do you log?
Authentication & User Provisioning
Manage how your users connect to your organization’s resources via Single Sign-On (SSO) or basic Email Domain Authentication.
Why should I verify my Company's domain?
Data Capture
Retrieve monthly data extracts from le Chat and API requests.
Can I resume a Cancelled Data Capture job?
Do I receive a notification when the job has succeeded?
How do I monitor my extract job lifecycle?
What is Data Capture and how do I create an extract job?
What is the format of the log files you provide?
What is the maximum timespan I can select for data extraction?
Users Management & RBAC Support
Invite new users into your organization, assign them new seats, roles and permissions.
Can I remove a member from my Organization?
How can I invite new members and assign seats?
Which roles and permissions can be set to my Organization members?