How to download your videos
Step 1: Open the Media Editor
In your Media Library, find the video you want to download.
On the video thumbnail you’ll see a pencil icon.
Click the pencil icon to open Shopify’s content editor.
Step 2: Download Your Video
In the top right corner, you’ll see a Download button.
Click it to save the video to your device.
How to delete videos from your media library
Bulk delete videos
If you want to remove multiple videos at once:
Bulk select the media you want to delete.
In the top right corner of your media library, click the three dots (More actions).
Select Delete media.
⚠️ Note: This action can’t be undone.
Tip: Switch to List view to make it easier to see and select the media you want to bulk delete.
Manually delete videos
Step 1: Find the Video
In your Media Library, locate the video you want to delete.
Step 2: Delete the Video
Click Delete in the top right corner.
The video will be permanently removed from your account.
📌 Note: If you don’t want a video to appear on your site but still want to keep it, you can set the status to hidden instead of deleting it.