Online Product Upsell Overview:
When a customer checks out online, it's possible to configure the system to prompt for an upsell of specific products related to the products in the online basket.
In the example below, the cappuccino is configured to upsell cakes at checkout:
How to Configure Associated Items:
The Associated Items feature must first be enabled in Tillconfig.net:
The associated items feature can be enabled at a Head Office or Site level.
In TouchOffice Web select the product that you want to prompt an upsell
Navigate to the PLU Details Programming > Associated Items tab
Use the "Select to pick a PLU" drop down to select the prodycts that you want to upsell.
A start and end time can be configured for each product to control when the upsell is available.
Please note that the associated items can be configured at a head office or a site level.
