Skip to main content

Create payment intent request fields are not valid error message

Written by Jonathan Hutchings

Problem: Dojo Card Payment Failed

If a Dojo card payment fails and you get the error message: "Create payment intent request fields are not valid: 'ExpireAt' time must not already be expired" on the POS screen. The error message is a result of the POS Windows date/time being incorrect.

Solution:

To fix the issue, go to the Windows date/time settings and make sure the date and time are accurate.

Did this answer your question?