1. How do I start a WeMind session with my client?
Follow these steps:
Start your video call using a third-party platform like Zoom, Microsoft Teams, or Google Meet.
Open WeMind as the therapist.
Copy the session link from WeMind.
Share the link with your client through the chat in the video call platform.
Ask your client to:
Click the link,
Select their device (laptop, tablet, etc.),
And enter the WeMind session.
Once they join, check the session ID in WeMind:
If it turns green, your client is successfully connected.
2. What do I need to tell the client before starting the session?
✅ Two very important things:
Use WeMind in full screen mode
➤ Split-screen does not work properly — reactions won’t be detected.Use Picture-in-Picture (PiP) mode for the video call
➤ This keeps the video call in a small floating window, so the client can still see you while WeMind runs in full screen.
🎥 How to Use Picture-in-Picture (PiP) Mode
3. How do I enable PiP in Google Meet?
🟢 Works best in Google Chrome or Microsoft Edge
Join the Meet call.
Right-click twice on the video of the therapist.
Click “Picture in Picture.”
The video will float in a small window.
Open WeMind in full screen — you’ll still see your therapist.
4. How do I enable PiP in Zoom?
✅ Option 1: Zoom in a browser (Chrome/Edge)
Join Zoom in the browser.
Right-click twice on the video.
Select “Picture in Picture.”
✅ Option 2: Zoom desktop app (Windows/Mac)
Open Zoom settings > General.
Enable “Enter full screen automatically when joining.”
During the session, click “More” > “Float Video” or “Pop Out.”
Resize and position the floating video.
Then open WeMind full screen.
5. How do I enable PiP in Microsoft Teams?
✅ Option 1: Teams in a browser (Chrome/Edge)
Join the meeting.
Right-click twice on the therapist’s video.
Click “Picture in Picture.”
Move the video window and then open WeMind in full screen.
✅ Option 2: Teams desktop app
Click the “Pop out” icon on the video to undock it.
Resize and position the video.
Open WeMind full screen in your browser.
6. Can I use Picture-in-Picture on a phone or tablet?
Yes, on most devices:
Join the call.
Swipe up or press the home button to minimize the call.
The video will float in a small movable window.
Open WeMind full screen in your browser.