This driver notification will be sent via text OR push notification. If driver has driver app installed and is logged in, they will receive a push notification. If not, they will receive a text notification.
Remind driver to update status to 'On the Way'
When does this notification get sent?
If trip status has not been updated to 'On the way' and trip is 45 minutes away
Sent every 10 minutes or until driver updates status
What does this notification say?
Text:
"Are you on the way to pick up your passengers? If so, please update your trip status to 'On the Way'! [trip link]"
Push:
Remind driver to update status to 'On Location'
When does this notification get sent?
If trip status has not been updated to 'On Location' and trip is 5 minutes away
Sent every 5 minutes or until driver updates status
What does this notification say?
Text:
"Have you arrived to the pick-up location yet? If so, please update your trip status to 'On Location'! [trip link]"
Push:
Remind driver to update status to 'Passengers on Board'
When does this notification get sent?
If trip status has not been updated to 'Passengers on Board' and trip is 10 minutes after pick-up time
Sent every 5 minutes or until driver updates status
What does this notification say?
Text:
"Are the passengers in the vehicle yet? If so, please update your trip status to 'Passengers on Board' [trip link]"
Push:
Remind driver to update status to 'Done'
When does this notification get sent?
If trip status has not been updated to 'Done' and trip is 30 minutes after scheduled drop-off time
Sent every 15 minutes or until driver updates status
What does this notification say?
Text:
"Have you arrived to the drop-off location yet? If so, please update your trip status to 'Done'! [trip link]"
Push:
