Moovs Training Center

Moovs training center

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Written by Matthew Kenny
Updated over a week ago

Hi Moovers

If you are reading this you may have just joined Moovs from another system or practice of managing your reservations, or maybe you are looking for videos to review certain features of Moovs that you did when you set-up your account but now they need to be reviewed or changed.

No matter the reason, this series is to help build the foundation of your Moovs account, and review features that are essential to making the most of Moovs.


General Settings

The items and fields that are completed in your Settings are used throughout your account for a variety of different functions, for example the logo that is added to your Company page is used in emails as well as on your Booking Tool, the pricing layout that is added to your Preferences tab is presented to your customers as they make a reservation and on their Price Summary.

It is important to remember that these settings can be reviewed and changed as your business changes and grows, too.

Moovs Training - General: Company

Moovs Training - General: Company

Settings - General - Booking Tool

Moovs Training - General: Communication

Moovs Training - General: Communication

Settings - General - Payments

Moovs Training - General: Preferences

Moovs Training - General: Preferences



Cancellation Policy

The Moovs Cancellation Policy builder is refund based, where you are able to select time period(s) that would allow your customer to be issued a refund value.

If you do not charge prior to the service being provided, we recommending detailing your cancellation policy in your Terms and Conditions.

Moovs Training - Cancellation Policy

Moovs Training - Cancellation Policy


Terms and Conditions

Sometimes referred to as Terms of Service, this allows you to protect your business, its assets, and communicate with your passengers what they are and are unable to do. From how much you charge for waiting, extra stops or car seats to allowing alcohol consumption in the vehicles, this is the place for those details to be listed.

The Terms and Conditions section has built in titles to help guide you and create a cohesive document.

Settings - Terms and Conditions


Drivers

Whether it is just you as the business manager and driver or you have a list of drivers you schedule, adding First Names and Telephone numbers to the Driver profiles are the essential elements to assigning reservations.

The added details of the profile picture are recommended as it is included in the communication with the passenger when the Drive updates their status.

Moovs Training - Drivers

Moovs Training - Drivers

Members

To manage reservations you may need to create access to Moovs for your office or dispatch staff. Please create a Member Profile for them to allow them to log in.

Settings - Members


Vehicles

If you have a fleet of one or several, each Vehicle will need a profile to allow Moovs to use the correct pricing calculation based on your inputs, and display the Vehicle on your Booking Tool for your customers to reserve.

Moovs Training - Vehicles

Moovs Training - Vehicles

Zone Based Pricing

Set your rates by locations and zip codes. Never worry about inconsistent rates. Watch this video to see how to set up your rates today.

Moovs Training - Zone Based Pricing

Moovs Training - Zone Based Pricing


Dynamic Pricing

Update your base rate automation by day and time

Moovs Training - Dynamic Pricing

Moovs Training - Dynamic Pricing

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