If you notice any suspicious or unusual activity in your Moreta account, take these steps immediately to keep your account safe:
Freeze Your Wallet Instantly
Open the Moreta app.
Go to the Settings.
Select the option to Freeze Wallet.
This will prevent any further transactions or access until the issue is resolved.
Contact Our Support Team
Reach out to us directly through the app or at support@moreta.io.
Our team will investigate the activity and guide you through securing your account.
Why Freezing Your Wallet Helps
Freezing your wallet ensures that no unauthorized transactions can occur while we work with you to review and resolve the issue.
Additional Tips for Account Security
Use a strong, unique password for your Moreta account.
Monitor your transaction history regularly to spot anything unusual.
If you need assistance or have any concerns, don’t hesitate to contact our support team—we’re here to help!