Good uses for Chat Agent
Finding and summarising guideline information.
Answering questions from uploaded clinic policies or protocols.
Drafting patient-friendly explanations for clinician review.
Comparing recommendations across sources.
Preparing internal summaries from documents.
Helping with non-patient-specific operational questions.
Use caution for patient-specific decisions
Chat Agent can help gather and organise information, but clinical decisions remain the responsibility of the treating clinician.
For patient-specific questions, include the relevant context and ask Chat to separate guideline information from assumptions.
Do not use Chat Agent as the only source for
Diagnosis without clinician assessment.
Urgent or emergency triage.
Medication or treatment decisions without checking local policy and clinician judgement.
Legal, financial, or contractual decisions.
Anything where the source is missing, unclear, or not current enough.
How to reduce risk
Ask Chat to show sources.
Use Guidelines mode for formal clinical recommendations.
Use organisation knowledge for local clinic policy.
Check the source links before using the answer.
Ask Chat to list uncertainty or missing information.
If Chat gives a poor answer
Try a narrower question, choose a different source mode, name the source to use, or upload the relevant document to Knowledge Base.