Packing Your Gear
Packing your photo and video gear properly helps ensure it arrives safely at MPB’s Circular Commerce Center for inspection. Follow the steps below to protect your equipment in transit.
Guidelines
To keep your gear protected during shipping:
Step 1 of 6: Print, pack and label
Collections
Attach one MPB label to each box
Labels are in your confirmation email and the Transactions tab of your account.
The courier will provide you with a DHL tracking label upon arrival
Drop Off
Attach one MPB label to each box
Labels are in your confirmation email and the Transactions tab of your account.
Print the DHL label and apply this to your parcel
Step 2 of 6: Prepare your gear
Remove memory cards (unless included in your quote).
Clean and wrap each item, including chargers and plugs.
Add all original manufacturer accessories (and any relevant third-party ones).
Step 3 of 6: Prepare the batteries
Place a battery inside your gear.
If your quote includes extras, wrap them individually inside the box.
Step 4 of 6: Pack your gear
Use a sturdy box with tightly packed protective materials.
Ensure nothing is loose.
MPB recycles all packing materials where possible.
Step 5 of 6: Seal your box
Once secure, tape your box with clear or brown packing tape.
Attach shipping information using the labels and instructions we send you.
Step 6 of 6: Ship your gear
Drop off at a staffed DHL Drop-off location.
Your item is ready to be collected by a DHL driver from your home.
Tips
Use a strong box: avoid thin, torn, or damaged packaging.
Wrap items individually with bubble wrap or foam padding.
Fill empty spaces with cushioning material to prevent movement.
Don’t rely on original product boxes alone — place them inside a larger outer box with padding.
Seal securely: use strong tape across all seams and edges.
Only send quoted items — don’t include anything extra.
Double-check your quote in your account or confirmation email.
Keep your receipt: you’ll also get a confirmation once your kit arrives.
Take photos of your gear before shipping in case of damage or loss.
What Happens Next?
You can drop off your package with the courier. Once your gear arrives:
It’s unboxed and inspected by MPB product specialists.
We verify the cosmetic condition, functionality, and usage data.
You’ll receive a final quote, which may be adjusted based on our inspection.
Once you confirm the final quote and enter payment details, payment will be issued to your bank account within 1–2 business days, or the gear you’re trading for will be dispatched.
For more details, see our MPB Collections article.
Further Information
Do I need to use my own packaging?
Yes, just make sure the contents are well protected and can’t move during transit.
Should I include my original accessories?
Yes, include any accessories listed on your quote. That includes lens caps, chargers, cables, batteries, etc.
Do I need to insure the package?
No, shipping is fully insured when you use MPB’s provided shipping label. If you're using your own courier, insurance is your responsibility.
Do I need to print a shipping label?
Yes you will need to print your shipping label. This can be found in your email or your account under Quotes.