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Buying from MPB

MPB is the leading platform to buy, sell, and trade used photo and video kit.

Updated today

Why Buy Used?

We make it easy to access high-quality used kit at better prices, with standout service, free shipping, and a twelve-month warranty. We're also happy to help with advice or kit recommendations.

Buying used from MPB is smart, sustainable, and secure.

  • Save up to 40% off retail by shopping used kit from top brands

  • Shop confidently - every item is inspected by experts and listed with individual photos

  • Fair prices always - powered by MPB Re.Value, our real-time dynamic pricing engine

  • Help reduce waste - by extending the life of 570,000+ cameras and lenses each year

All items listed on MPB are MPB Approved, meaning they've passed inspection and are ready to use. You'll know the exact cosmetic condition and get exactly what's pictured.

Returns & Warranty

We’re happy to offer a 14-day return period and a free twelve-month warranty on all purchases. Whether you’ve changed your mind or encountered an issue, we aim to make things easy. Below you’ll find more details on how each policy works and what to expect.

Returns

If you'd like to return your order, you can do so within 14 days of delivery, as long as the item is in the same condition and includes all original accessories.

Our team may offer troubleshooting support first, especially if there's a functional issue. This may help resolve simple problems without needing a return.

To request a return, contact us.

Return shipping details:

  • Change of Heart: Return shipping is at your expense.

  • Faulty Item or MPB Error: We provide a free collection or pre-paid drop-off label

Contact us to begin the return, and we will send instructions on how to proceed.

Warranty

All MPB purchases include a free twelve-month warranty, covering faults from normal use under standard storage conditions.

If a fault is covered under warranty:

  • We'll first attempt to repair the item

  • If repair isn't possible, we'll offer a replacement, subject to availability

  • If neither is possible, we’ll offer an exchange item.

Note: Accidental damage, misuse, and general wear and tear are not covered. Items sold in "Spares & Repairs" condition and consumables (e.g. batteries) do not come with warranty coverage, though they still qualify for the 14-day return period.

Delivery Options

MPB offers a shipping service with both DPD & Evri. The most accurate delivery options and estimated arrival dates will be shown at checkout, based on your address and order time.

You can find our Current Processing Times here.

Free Shipping

Free Standard Delivery for all orders over £150.

Free Next Day Delivery for orders over £500.

Free Standard Delivery for trade-in transactions.

Postage Options

When purchasing used kit from MPB without a trade-in, you can choose from multiple delivery options. All delivery options are available for Mainland UK

Standard Delivery is the only available option for the Isle of Man, Isle of Wight, Scilly Islands, Scottish Highlands, Northern Ireland and Channel Islands.

Delivery Type

Courier

Cost

Estimated Delivery

Standard

Evri

£5.95

2-3 Working Days

Named Day

DPD

£8.95

Monday-Friday (Order by 4pm)

Saturday

DPD

£16.95

Monday–Friday (Order by 4pm)

Named Day by 10:30am

DPD

£24.95

Monday–Friday (Order by 4pm)

Shipping rates and estimated arrival dates for each service will appear during checkout.

Each MPB region operates its own inventory, so kit cannot be transferred between marketplaces (e.g., from the U.S. to the UK).

Can I Pick Up My Order?

No. As MPB is e-commerce only, we do not operate a physical retail store. All orders must be shipped. MPB does not offer in-person pickups or dropoffs at any of our locations.

What you see online is exactly what you'll receive - every item is individually photographed, carefully inspected, and shipped securely to your door.

Further Information

MPB is committed to transparency, trust, and secure shopping.

  • All transactions go through secure identity verification powered by Persona, helping to prevent fraud and unauthorized purchases

  • You'll receive tracking updates by email once your order has been dispatched

  • If you register for an account, you can track orders, download invoices, and manage your purchase history

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