Our development team is always working to improve the app and fix any bugs that may appear. Before reaching out to us, please try the following steps — they often resolve most issues right away:
Make sure you’re using the latest version of the app.
Check that your iOS is updated to the newest version in your device settings.
Switch between Wi-Fi and mobile data to ensure a stable internet connection.
Restart the app to clear temporary glitches.
Close other apps running in the background to free up memory.
Make sure your device has enough available storage.
❗️ Important: Please avoid reinstalling the app, this isn't a helpful troubleshooting step.
If the issue persists, please contact our support team in the app chat and include:
a screenshot or screen recording of the issue,
a short description of what steps you took before it occurred.
This information will help us investigate and find a solution more quickly!