Overview
The Multichannel Orders page gives you a centralized view of all your orders across connected platforms, helping you quickly track performance and fulfillment status.
At the top of the page, you’ll see key metrics:
Revenue – Total sales within the selected time range
Needs Action – Orders that are unshipped or require attention
Shipped – Successfully fulfilled orders
Avg Order – Average order value
Platform Tabs
You can filter orders by platform using the tabs:
All Platforms – View everything in one list
Amazon – Amazon orders only
eBay – eBay orders only
AbeBooks – AbeBooks orders only
This makes it easy to focus on specific marketplaces.
Filtering Orders
You can refine your order view using the filters above the table:
Search Bar
Search by:
Order ID
SKU
Product title
Date Range
Filter orders by timeframe (e.g., Last 30 days).
Status Filter
Choose order status:
All statuses
Pending
Shipped
Failed / Canceled
Sorting Options
Sort how orders are displayed:
Urgency (action needed first) – Prioritizes orders needing attention
Newest first
Oldest first
Order Table Breakdown
Each row shows key order details:
Platform – Where the order came from (Amazon, eBay, etc.)
Order ID + Date
Item Title + SKU
Quantity & Price
Status (e.g., Shipped via FBA)
Tracking Number
Understanding Order Status
Shipped (via FBA) – Amazon fulfilled the order
Pending / Needs Action – Requires fulfillment or attention
Failed / Canceled – Order did not complete
Tips
Use “Needs Action” to quickly spot orders that require fulfillment
Use platform tabs when troubleshooting specific marketplace issues
Use search + filters together to quickly find specific orders
When to Use This Page
Monitoring daily sales
Checking fulfillment status
Reviewing multichannel performance
Troubleshooting order issues
✅ This dashboard helps you stay on top of all your orders in one place without switching between platforms.