🧭 Overview
The Multichannel Orders tab gives you a centralized view of all your orders across Amazon, eBay, and other connected platforms. It helps you monitor sales, prioritize actions, and track fulfillment.
📊 Top Summary Metrics
Revenue
Shows your total sales amount for the selected time period
Includes the number of orders within that range
👉 Helps you quickly see how much you’ve earned
Needs Action
Displays the number of unshipped or pending orders
These are orders that require your attention
👉 Use this to prioritize what needs to be fulfilled
Shipped
Shows the number of fulfilled (completed) orders
👉 Helps track how many orders have already been processed
Avg Order
Displays the average value per order
👉 Useful for understanding customer spending behavior
🛒 Platform Filters
All Platforms
Shows orders from all connected marketplaces
Amazon / eBay / AbeBooks
Filters orders by specific platform
“Not connected” means no data will show for that platform
👉 Helps you focus on one sales channel at a time
🔍 Search & Filters
Search Bar
Search by:
Order ID
SKU
Product title
👉 Quickly find specific orders
Date Range (e.g., Last 30 days)
Filters orders based on time period
👉 Useful for reviewing performance over time
Status Filter
Filter orders by status (e.g., pending, shipped, etc.)
👉 Helps you isolate specific order types
Sort / Priority Filter
Example: Urgency (action needed first)
Sorts orders based on priority
👉 Ensures important orders are handled first
Refresh Button
Updates your order list
👉 Use this if data seems outdated
📦 Orders Table
Order List
Displays all orders based on your selected filters
No Orders Found
Appears when:
No orders match your filters
No recent sales
Platform not connected
⚠️ Important Notes
Orders only appear if your marketplace is connected and synced
Delays may happen depending on Amazon/eBay sync timing
Always check filters if no orders are showing
✅ Quick Summary
The Orders tab helps you:
Track all orders in one place
Prioritize unshipped orders
Filter and search efficiently
Monitor performance across platforms