🧭 Overview
When scanning an item into a batch, you may encounter this error:
“Amazon requires package dimensions and weight to process this FBA item.”
This happens when Amazon’s catalog is missing dimension data for that ASIN.
👉 To proceed, you’ll need to manually enter the dimensions and weight.
⚠️ When This Happens
You’ll see a popup like:
Missing Package Information
Requires:
Length
Width
Height
Weight
👉 This is required before you can add the item to your batch.
🔧 Step-by-Step: How to Add Dimensions
1️⃣ Scan the Item into Your Batch
Scan or search for the item
Click Add to Batch
👉 If dimensions are missing, the popup will appear automatically
2️⃣ Enter the Required Dimensions
You’ll need to fill in:
Length (in) → longest side
Width (in) → second longest side
Height (in) → shortest side
Weight (lbs) → total weight of item
👉 Example:
Length: 10.5
Width: 9
Height: 2.5 (estimate if missing)
Weight: 2.25 lbs
3️⃣ Use Accurate or Estimated Values
If exact dimensions are not available:
Use manufacturer info if possible
Or estimate safely based on similar items
💡 Tip:
Always include packaging (item + packaging)
Avoid underestimating values
4️⃣ Click “Add to Batch”
Once all fields are filled:
👉 Click Add to Batch
5️⃣ Wait for Amazon to Update
After submitting:
Amazon may take 30–60 minutes to process the new data
👉 You can proceed, but if issues persist:
Retry later
Or refresh your session
⚠️ Important Notes
These dimensions are used for:
FBA shipment creation
Placement and shipping calculations
Incorrect values may cause:
Shipment errors
Placement issues
Incorrect fees
🚫 Common Mistakes to Avoid
Leaving any field blank
Entering incorrect unit (e.g., lbs vs oz)
Underestimating size or weight
Entering item-only dimensions (exclude packaging)
🧠 Pro Tips
Books are commonly missing dimensions—be ready to input manually
Use consistent estimates for similar items
If repeatedly failing, try:
Logging out/in
Re-syncing your account
✅ Quick Summary
To fix the error:
Enter Length, Width, Height, and Weight
Use accurate or safe estimates
Click Add to Batch
Wait for Amazon to update
👉 This allows you to proceed with FBA shipments without delays.