Amazon uses condition grades to help sellers accurately describe the quality and condition of their products. Choosing the correct condition helps buyers understand what to expect and reduces the likelihood of returns or customer complaints.
New
Items listed as New must be unused and in their original condition. They should be fully functional and include all original parts, accessories, manuals, and packaging when applicable.
Renewed
Renewed items are professionally inspected, tested, and restored to full working condition. These products may show minimal cosmetic wear and are typically sold by sellers approved to participate in Amazon Renewed programs.
Used – Like New
Items in Like New condition appear almost new and show little to no signs of use. The original packaging may be damaged or missing, but the item itself should be in excellent condition and fully functional.
Used – Very Good
Items in Very Good condition have been used but remain well maintained. They may show minor cosmetic wear, such as light scratches or scuffs, while remaining fully functional.
Used – Good
Items in Good condition show moderate signs of use. Cosmetic wear may be more noticeable, but the item remains fully functional and suitable for its intended purpose.
Used – Acceptable
Items in Acceptable condition show significant signs of wear from previous use. Cosmetic damage, markings, or missing non-essential components may be present, but the item must still function properly.
Collectible – Like New
Collectible items in Like New condition are in exceptional condition with little to no wear, making them highly desirable to collectors.
Collectible – Very Good
Collectible items in Very Good condition may show minor signs of age or handling while remaining attractive to collectors.
Collectible – Good
Collectible items in Good condition have noticeable wear but still retain collectible value due to their rarity, edition, or significance.
Collectible – Acceptable
Collectible items in Acceptable condition show significant wear but remain collectible because of their rarity or historical importance.
Refurbished
In some Amazon marketplaces and categories, Refurbished products are professionally repaired, restored, and tested to ensure proper functionality before being sold.
Conclusion
Amazon's condition grades help standardize product descriptions and set clear expectations for buyers. Sellers should carefully inspect their inventory and choose the condition grade that most accurately reflects the item's actual condition.