Different Condition Grades on eBay

eBay uses condition grades to help sellers accurately describe the quality and state of their products. The available condition options may vary depending on the product category, but the following are the most common condition grades used across eBay listings.
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Items listed as New are unused and in their original condition. They should be fully functional and include all original packaging, accessories, manuals, and parts when applicable.
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Open Box items are in excellent, like-new condition but have had their packaging opened. The item has not been used or shows no signs of wear and remains fully functional.
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Certified Refurbished items have been professionally inspected, cleaned, and restored by the manufacturer or an authorized provider. They are fully functional and often include a warranty.
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Items in Excellent Refurbished condition have been professionally restored and show little to no signs of use. They are fully functional and in excellent cosmetic condition.
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Items in Very Good Refurbished condition have been professionally restored and may show minor cosmetic imperfections while remaining fully functional.
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Items in Good Refurbished condition have been restored to working order but may display noticeable cosmetic wear such as scratches or scuffs.
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Used items have been previously owned or used. They may show signs of wear but remain functional and suitable for their intended purpose.
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Items listed as For Parts or Not Working are damaged, defective, incomplete, or non-functional. Buyers typically purchase these items for repair, replacement parts, or salvage.
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In some categories, sellers may encounter Seller Refurbished items. These products have been restored to working condition by the seller rather than the manufacturer.
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