What Happens After an Amazon Sale?
When a cross-listed product sells on Amazon, the available Amazon inventory changes.
AccelerList receives inventory information from Amazon and uses it to update the corresponding cross-listed eBay inventory.
For example, if you have one available unit and it sells on Amazon, the corresponding eBay quantity should be updated accordingly once the inventory change is processed.
Does the eBay Listing Always End?
Not necessarily.
How a zero-quantity listing appears on eBay can depend on your eBay settings.
If eBay's Out-of-Stock option is enabled, a Good 'Til Canceled listing can remain active with a quantity of zero while being hidden from eBay search results. When inventory becomes available again, the listing can become visible again. eBay
This means seeing a listing remain in your eBay account doesn't necessarily mean buyers can still purchase it.
Why Is Synchronization Important?
Cross-listing the same physical inventory across multiple marketplaces creates a risk of overselling if quantities aren't updated correctly.
For synchronization to work properly, make sure:
Your Amazon connection is active.
Your eBay connection is active.
The item remains correctly cross-listed.
The inventory quantity on Amazon is accurate.
If an Amazon sale doesn't result in the expected eBay inventory update, contact Support with the affected ASIN, SKU, eBay Item ID, and sale date/time.