We'd like to clarify how payment processing works with our application. The payments are processed securely through trusted third-party payment providers, and we do not store cardholder information on our systems. The subscription terms, including pricing and renewal details, are clearly communicated to users before completing subscription purchase.
If your device has been lost or stolen, we strongly recommend contacting your bank or card issuer immediately to take appropriate measures to prevent unauthorized use of your card information. Your financial institution can block the card, dispute unauthorized transactions, and provide guidance on protecting your account.
For any subscription-related concerns please don't hesitate to contact us at our email address support@my-drama.com. Please keep checking your email, as our support team may request additional information from you to help us better serve you. We will process your request as quickly as we can, but you will never be left without an answer!
I Didn’t Authorize This Payment — What Should I Do?
Written by Support team