Thank you for reaching out. We understand your concerns and would like to clarify.
We'd like to clarify how payment processing works with our application. The payments are processed securely through trusted third-party payment providers, and we do not store cardholder information on our systems. The subscription terms, including pricing and renewal details, are clearly communicated to users before completing subscription purchase.
All charges on your account were made during your visit to our website. When pop-up offers appear, selecting "Continue Purchase" confirms the transaction. If you didn’t wish to proceed, there was also an option to skip.
Please be assured we never apply charges without clear consent. We apologize for any confusion and are happy to provide further details if needed.
Thank you for your understanding.
If you have any questions or difficulties with cancelling your subscription, please contact us at our email address support@my-drama.com. Please keep checking your email, as our support team may request additional information from you to help us better serve you. We will process your request as quickly as we can, but you will never be left without an answer!