If you were charged again after canceling your subscription, it is likely because the subscription was not canceled before the auto-renewal date. When you first subscribed, the system set up an auto-renewal for your subscription, and it was your responsibility to turn off the auto-renewal if you no longer wished to continue. If the auto-renewal wasn’t disabled in time, the subscription was automatically renewed, resulting in another charge.
Another possibility is that the cancellation may not have been completed successfully, which can happen if the process wasn’t fully confirmed.
If you have any questions or difficulties, please contact us at our email address support@my-drama.com. Please keep checking your email, as our support team may request additional information from you to help us better serve you. We will process your request as quickly as we can, but you will never be left without an answer!