If you’d like to request a refund, our team is here to help.
Contact us via live chat on my-drama.com (click the chat icon in the bottom-right corner) or write to us at support@my-drama.com.
Tell us the reason for your refund request.
Include these details so we can find your purchase:
the email address used for the purchase
your payment method (card, PayPal, or Apple Pay)
card: the first 6 and last 4 digits / PayPal: the email linked to your PayPal account / Apple Pay: the last 4 digits of the Device Account Number (in the Wallet app)
a screenshot of the payment showing the date, time, and amount
Wait for our reply by email. We’ll review your request and let you know the outcome, so keep an eye on your inbox.