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Unauthorized charge? Contact us

Written by Support team

Sometimes a charge looks unfamiliar because of optional offers, a subscription renewal, or a purchase from another account (for example, by a family member). See Why did I get multiple charges if I only purchased one subscription?

Still think the charge wasn’t made by you?
Write to us at support@my-drama.com and include:

  • your account email (if you have one)

  • the date and amount of the charge

  • card: the first 6 and last 4 digits / PayPal: the email linked to your PayPal account

  • a screenshot of the charge from your bank statement

We’ll check the payment and get back to you by email, so keep an eye on your inbox.

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