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I paid but didn’t receive my coins — what should I do?

Written by Support team

Try these steps:

  • Restart the app and check your balance again

  • Make sure you’re logged in to the same account you used for the purchase, as coins are linked to your account

  • Make sure the app is updated to the latest version


Still no coins?
Write to us at support@my-drama.com with your User ID (in the Me tab) and a screenshot of your payment showing the date and time, and we’ll check it. We may email you for a few more details, so keep an eye on your inbox.

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