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Why was I charged again after I canceled my subscription?

Written by Support team

This usually happens for one of these reasons:

  • The subscription was canceled after the renewal date, so it had already renewed.

  • The cancellation wasn’t completed. Check its status in your App Store or Google Play subscriptions.

  • You have another active subscription: on our website, or on a different Apple or Google account.

To avoid future charges, see How do I cancel my subscription?


Canceled in time but still charged?
Write to us at support@my-drama.com with your User ID (in the Me tab) and a screenshot of the charge, and we’ll look into it. We may email you for a few more details, so keep an eye on your inbox.

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