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I can’t log in to my account

Written by Support team

Login issues are usually easy to fix. Here’s what to check.

Try these steps:

  • Make sure you’re using the same login method as before (email, Google, Facebook, or Apple). A different method will open a new, empty account.

  • Double-check that you’re entering the correct email address

  • Forgot your password? Tap Forgot Password on the login screen. If the email doesn’t arrive, check your Spam or Junk folder.

  • Check that your internet connection is stable

  • Restart the app and update it to the latest version


Still can’t log in?
Write to us at support@my-drama.com with your account email and User ID (if you have it), and we’ll help you get back in. We may email you for a few more details, so keep an eye on your inbox.

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