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The app isn’t working or keeps crashing

Written by Support team

Most app issues can be fixed in a few simple steps.

Try these steps:

  • Close the app completely and open it again

  • Check that your internet connection is stable

  • Update the app to the latest version

  • Clear the app cache (on Android: Settings → Apps → My Drama → Storage → Clear cache)

  • If nothing helps, reinstall the app

Before reinstalling: make sure you’re logged in to your account. If you’re using the app without logging in, your coins and progress will be lost after reinstalling.


Still not working?
Write to us at support@my-drama.com with your User ID (in the Me tab), phone model, and system version. We may email you for a few more details, so keep an eye on your inbox.

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