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Why are subtitles not working?

Written by Support team

Subtitles in your language may not be available yet. Many series start with English subtitles only, and other languages are added over time.

How to change the subtitle language:
While watching, tap the screen to pause → tap More → Language → choose your language. The audio stays in the original language, and only the subtitles change.

If subtitles aren’t working at all:

  • Check that your internet connection is stable

  • Close the app completely and open it again

  • Update the app to the latest version

  • Clear the app cache or reinstall the app (make sure you’re logged in first)


Still not working?
Write to us at support@my-drama.com with the series name, episode number, and the subtitle language you need. We may email you for a few more details, so keep an eye on your inbox.

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