Subtitle Localization in Our Series: What You Need to Know
At our streaming platform, we strive to ensure that your viewing experience is as seamless and enjoyable as possible. A key part of this experience is the availability of subtitles in various languages, which allows you to enjoy your favorite series in the language you're most comfortable with.
Available Languages for Subtitles
We are pleased to inform you that all the series on our platform are localized with subtitles in the following languages:
English
French
Spanish
Italian
Polish
German
Portuguese
Filipino (for app)
Turkish (for app)
Indonesian (for app)
Japanesse (for app)
Korean (for app)
Ukrainian (for app)
This wide range of language options ensures that our content is accessible to viewers from different parts of the world, making it easier for you to enjoy series in your native or preferred language.
Troubleshooting Subtitle Issues
If you encounter any issues with subtitles not appearing in your preferred language or not working correctly, here are a few steps you can take. If you are watching thought the web platform https://web.my-drama.com/:
Check if You're Logged In: Ensure that you are logged into your account. Some features, including subtitle settings, may not function properly if you're not logged in.
Check Your Browser Settings: Please make sure that you do not have a VPN enabled under a different country.
If you are watching thought the app:
Check the language in your Profile settings: Open your Profile and go to the Language tab. There you will find a full list of languages in which our series are localized.
Select the Desired Language: Select the desired language from the list and return to watching the series.
Conclusion
We are committed to providing you with a top-tier viewing experience, and our extensive subtitle localization options are just one of the ways we do that. If your series is still displayed in English, but not in your native language, it is possible that your series has not yet been fully translated yet and you need to wait a little while until our team of translators translates everything. However, we ask you not to worry - all translations will be ready soon!
Whether you're watching from the comfort of your home in Italy, exploring content while traveling in Spain, or catching up on a series in Brazil, we've got you covered with subtitles in your language.
If you have any questions or difficulties, please contact us at our email address support@my-drama.com. Please keep checking your email, as our support team may request additional information from you to help us better serve you. We will process your request as quickly as we can, but you will never be left without an answer!
Thank you for choosing our platform, and happy watching!