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📦 What Is Dispatch in My Easy Monogram?
Dispatch is the moment an order is officially sent to production.
Once an order is dispatched:
• It is locked for production
• It can no longer be edited or canceled
• It moves into manufacturing
MEM allows you to control when orders are dispatched using a schedule and optional delay buffer.
You can manage these settings under:
MEM App → Settings → Order Processing
⚡ Auto Push to Production Explained
When Auto Push to Production is enabled, MEM automatically sends ready orders to production based on your dispatch schedule.
When enabled:
✔ Orders are dispatched automatically
✔ No manual processing required
✔ Follows your scheduled times
When disabled:
• Orders must be manually dispatched
💡 Most merchants keep this turned ON for smooth automation.
📅 Setting Your Weekly Dispatch Schedule
Your dispatch schedule controls the days and times MEM sends orders to production.
How to configure:
Go to Settings → Order Processing
Under Weekly Dispatch Schedule, set times for:
Weekdays – Monday through Friday
Weekends – Saturday & Sunday (or select “Not today” if you don’t dispatch)
Choose the time you want orders sent each day
📌 Example:
Orders dispatch every weekday at 8:30 AM, with no weekend dispatch.
⏱ Using the Minimum Delay Buffer
The Minimum Delay adds a waiting period before an order becomes eligible for dispatch.
This is helpful for:
• Reviewing personalization
• Catching order issues
• Allowing time for edits or cancellations
How it works:
Set a number of hours (example: 6 hours)
Orders will:
✔ Wait the delay period
✔ Then dispatch at the next scheduled dispatch time
🧮 Try It: Dispatch Calculator
The Dispatch Calculator shows exactly when an order would be sent to production based on your current settings.
How to use it:
Select an order date
Enter an order time
MEM will display:
Order received time
Time after delay buffer
Next dispatch window
This helps you verify your schedule before using it live.
💡This is a tool to simulate when an order will be sent to production based on your settings.
✅ Recommended Setup Best Practices
For most merchants, we recommend:
✔ Auto Push to Production ON
✔ Dispatch times once daily (morning works best)
✔ 4–8 hour delay buffer for review time
✔ No weekend dispatch unless you process weekends
This gives you:
• Time to review orders
• Automated production flow
• Fewer mistakes & rush changes
❓ Dispatch & Order Processing FAQ
What happens once an order is dispatched?
The order is locked and sent to production. It can no longer be edited or canceled.
Do I need to use the delay buffer?
No — it’s optional. But recommended for catching personalization issues.
Can I dispatch multiple times per day?
Yes — you can set different dispatch times per day if available in your schedule dropdowns.
What if an order comes in after today’s dispatch time?
It will wait for the next scheduled dispatch window.
Can I turn off automatic dispatch?
Yes — disable Auto Push to Production and manually dispatch orders instead.
🔗 Related Articles
To manage billing, auto funding, and payment methods tied to production orders, see: