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Add Payment Method / Auto Billing

Guide to adding a payment method and setting up auto-billing for seamless order processing with My Easy Monogram (MEM).

Ashley avatar
Written by Ashley
Updated over 3 weeks ago

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Adding a Payment Method

To enable order fulfillment, follow these steps to add a payment method:

  1. Navigate to Settings: Log into your MEM account and go to Settings in the dashboard.

  2. Go to Billing: Within Settings, select Billing.

  3. Select Payment Integration: Click Payment Integration.

  4. Enter Card Details: Input your card details to securely save your payment method.

⚠️ Important: Orders cannot move forward until a valid payment method is stored.


Automatic Billing Explained

Streamline your operations and ensure smooth order processing by enabling automatic billing:

Activate Automatic Billing: In Order Processing settings, toggle on Auto Billing.

Enable Auto Billing: Once enabled, your stored card will be charged as soon as orders are submitted to MEM.

  • Orders are automatically charged at the time they’re submitted.

  • Charges include the product cost, plus expedited shipping or package protection only if those upsells were selected in the order.

This automation keeps your orders moving into production immediately, avoiding missed deadlines.


When Orders Are Charged

  • Immediately when the order is submitted to MEM.

  • If the card is declined, the order remains in Pending until payment is resolved.


Accepted Payment Methods

  • All major debit and credit cards are supported.

  • Ensure your card has sufficient funds to avoid processing delays.

  • Optional: Add a backup card in case your primary method fails.


Troubleshooting & Best Practices

  • Order Stuck in Pending → Verify your card is valid and has sufficient funds.

  • Card Declined → Update your payment method under Settings → Billing → Payment Integration.

  • Best Practice → Keep your payment method updated to ensure orders never stall.


Summary
Adding a valid payment method and enabling Auto Billing ensures MEM charges your card automatically as soon as an order is submitted. This keeps your orders flowing into production without delays, so your customers receive their products on time.

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