When We Say Mygocu is a B2B2C Platform this means that Mygocu is geared towards businesses that organize trips, experiences, or events to sell to an end customer. For example, the company Ski&Night organizes snow experiences through Mygocu to sell them to university students.
For this reason, the platform has two main sections: the administration or private section, where the event organizer creates, sells, and manages the trip or experience, and the public section, where the end customer accesses the trip or experience that has been put up for sale.
Private part
Private part
How to Access the Private or Administration Section
To access the private or administration section of Mygocu, you need to log in with your username at mygocu.com. You can only access this section if you have previously signed up at mygocu.com
Once you have logged in, you access the administration panel, which features a side menu and a main panel with a blue background.
From the administration panel, you can view the list of experiences you have created, create a new experience, modify the details of existing experiences, such as price, description, etc and consult real-time sales and reservations for any of your experiences.
Access many other functionalities.
Public part
Public part
The end customer can purchase experiences through Mygocu in the public section, where they will see the experiences published by the event, trip, or experience organizer. They can select the package that suits them best, adding the services they want, regardless of what their travel companions have selected.
How can an attendee book a trip?
The final customer can access the trip card in the public section through the link provided by the organizer, salesperson, or brand to purchase the trip.
There are two options for launching trips for sale: private trips and public trips.
The public trip is launched for sale and is visible to any user who visits the website. Alternatively, the trip organizer can create the trip to be published in private mode, so only people with the link can access the trip.
The private trip feature is very useful for private groups like schools and companies, where you only want a specific list of attendees to access.
In this way, the end customer buys a unique trip within a group trip.
The customer can pay only for the proportional part of their trip according to the services they have selected using the shared payment feature.
After completing the booking flow or purchase process, the end customer can review and modify the contracted services in their profile until the deadlines set by the trip organizer when creating and configuring the experience.
The end customer will receive a series of communications via email each time they interact with the public side of Mygocu, such as registering, making a payment, modifying their profile, or changing their password, among others.