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We don't have a Policy Number with myHSA?

Policy Numbers, Group numbers etc. We don't have them! Here is why.

Danielle Constantine avatar
Written by Danielle Constantine
Updated today

Ever noticed that myHSA doesn’t bother with policy or group numbers? There's a reason for that!

Here’s the deal: Unlike regular insurance, myHSA doesn’t do direct billing. Since we are an HSA instead of insurance, we have to take a different route. You pay for your medical expenses upfront. Once you’ve settled the bill, you shoot the receipt over to myHSA, and we reimburse you. I know! We totally understand that paying first is sometimes not ideal, which is why we work very hard to have a super fast claim adjudication turnaround (less than 3 days) and you get paid your reimbursement via direct deposit the following Monday, Wednesday, or Friday immediately after approval!

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