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FedEx Integration

How to set up a FedEx integration in the system.

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Written by Andrew Brown
Updated over 5 months ago

This article provides a step-by-step guide on how to connect Logiwa to FedEx, the renowned global courier and delivery services company. By integrating with FedEx, you can enhance your shipping and fulfillment operations, easily accessing a variety of services, such as rates, labels, insurance, orders, addresses, and ship dates.

Initial Setup

  • To create a new carrier/shipping integration, first navigate to the Integrations > Shipping page.

    • If you have trouble finding this page, please use the Search option.

  • Select FedEx from the available options.

  • You can now fill in the necessary fields to create a FedEx connection. You will need the following information from FedEx:

    • Account Number*: The Account Number for your FedEx account.

    • Client ID*: The ClientID field (API Key) from your FedEx account.

    • Client Secret*: The ClientSecret (Secret Key) field from your FedEx account.

  • Once you've entered the API information, choose whether this account will be a test account or not. If it is a test account, select Yes. If it is not a test account, select No.

  • Click Continue to proceed with setup.

You will now enter additional information about the setup, beginning with the General tab.


General

  • In this tab, enter the following information:

    • Setup Name*: The name that will be used in the system for this carrier connection.

    • Warehouse*: Select the warehouse that will use this carrier connection.

    • Active: Select Yes for an active carrier connection or No for inactive.

  • After entering this information, click the Next button to proceed.


Clients

In the Clients tab, you will choose which clients can or cannot access this carrier connection.

  • To assign access to this carrier connection to all clients, select the All Clients button.

  • To assign access to some clients and not others, choose Select Manually.

  • You can now enable/disable access to this carrier connection by selecting the clients you wish to change access for and clicking the coinciding Disable or Enable buttons.

  • Once you have selected the clients who will use this connection, click the Next button.


Services

In the Services tab, you will choose which carrier services can or cannot be accessed with this carrier connection. The services offered here will vary depending on the services you have available from this carrier.

  • To assign access to all current and future services from this carrier, select the Use All Services button.

  • To assign which services will be used manually, click Select Manually.

  • You can now enable/disable access to specific services by selecting the service(s) you wish to change access for and clicking the coinciding Disable or Enable buttons.

  • Once you have selected services to be used with this connection, click the Next button.


Packages

In the Packages tab, you will choose which shipment packages (boxes, etc.) that can or cannot be used with this carrier connection.

  • To assign access to all current and future packages from this carrier, select the All Packages button.

  • To assign which shipment packages will be used manually, click Select Manually.

  • You can now enable/disable access to specific packages by selecting the package(s) you wish to change access for and clicking the coinciding Disable or Enable buttons.

  • Once you have selected packages to be used with this connection, click the Next button.


Advanced

In this section, you will find all advanced options available for the carrier, including markups, ship from addresses, third-party accounts, and additional messages for labels. These are mostly not required, but they will help further customize your carrier connection to meet your business needs.

Please note that the Ship From Address is required.

Click the sections below to learn more about each advanced option.

Ship From Address

  • For this section, click Add Address to add a default ship from address for this connection.

  • From the Add Ship From Location ither fill in a different Ship From address to use when using this carrier, or select Use Warehouse Address and choose the relevant warehouse to automatically fill in the address.



Third Party Account

  • Use this section to add a third-party billing account for this carrier.

  • Click Add Account to open the Add Third Part Account pop-up.

  • Fill in the Account Number, Country (Billing Country), and Postal Code (Billing Zip). All fields are required.


Markup Rate

  • In this section, you can add either a fixed or percentage-based markup rate for this connection.

  • For Markup Type, select Percentage or Fixed Price, then enter a corresponding number for the markup.

    • If Percentage is selected, you will enter Markup Amount by percent.

    • If Fixed Price is selected, you will enter a specific price for the Markup Amount. The currency used will be the default currency for your account.

  • Once you've entered the needed amount, you can continue adding other options of click Finish.


Label Settings

  • In this section, you can adjust the label format and size, as well as add up to three label messages.

  • The Label Format is the file type that your label will be created in. If available, select the format from the available options by using the dropdown. Some carriers may not allow for different label formats.

  • The Label Size is the size the label will print. If available, select the size from the available options by using the dropdown. Some carriers may not allow for different label sizes.

  • The Label Messages enable users to add extra chosen fields to the carrier label. All chosen label messages will be printed on the label, in addition to the default information of the label. The number of label messages needed may differ from carrier to carrier. The available fields are listed in each label message drop-down.

    • For example, if you would like to add the store name to all printed labels from this carrier, select StoreName from the dropdown.


Other Information

  • This section includes any other information for this carrier can be set here. This varies carrier by carrier.

  • For this connection, Hub ID and Currency options are included.

  • For Hub ID, enter the ID of your nearest FedEx hub to use certain kinds of shipping that require this information.

  • For Currency, the currency set here can be set for use with just this individual carrier.


Finalization

  • After choosing or skipping the Advanced options, click Finish to complete your new carrier setup.

  • You will be returned to the shipping integrations page. You will receive a confirmation message and also be able to view your new FedEx connection.


Available/Unavailable Processes and Features

  • Available Processes

    • Get rates

    • Create labels

    • Void labels

  • Available Features

    • Domestic labels

    • International labels

    • Create labels with the Packing Station

    • Master tracking number from the Packing Station

    • Multiple package types

    • Multiple shipping services

    • Multiple dimension units

    • Third-party accounts & billing

    • Printing job based carrier labels

    • Multiple currency

  • Unavailable Features

    • End-of-Day Report

    • Return labels

    • Hazmat labels

    • Incoterms

    • TaxID/VAT number

    • EORI/IOSS


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