ShipStation is a leading shipping and fulfillment platform that helps businesses of all sizes manage their shipments efficiently. By integrating Logiwa with ShipStation, you can automatically get access to the information required to generate labels and track shipments, improving your shipping process.
Initial Setup
Initial Setup
To create a new carrier/shipping integration, first navigate to the Integrations > Shipping page.
If you have trouble finding this page, please use the Search option.
Select ShipStation from the available options.
You can now fill in the necessary fields to create a ShipStation connection. You will need the following information from ShipStation:
API Key*: The API Key field in your ShipStation account.
API Secret*: The API Secret field in your ShipStation account.
Once you've entered the API information, choose whether this account will be a test account or not. If it is a test account, select Yes. If it is not a test account, select No.
Click Continue to proceed with setup.
You will now enter additional information about the setup, beginning with the General tab.
General
General
In this tab, enter the following information:
Setup Name*: The name that will be used in the system for this carrier connection.
Warehouse*: Select the warehouse that will use this carrier connection.
Active: Select Yes for an active carrier connection or No for inactive.
After entering this information, click the Next button to proceed.
Clients
Clients
In the Clients tab, you will choose which clients can or cannot access this carrier connection.
To assign access to this carrier connection to all clients, select the All Clients button.
To assign access to some clients and not others, choose Select Manually.
You can now enable/disable access to this carrier connection by selecting the clients you wish to change access for and clicking the coinciding Disable or Enable buttons.
Once you have selected the clients who will use this connection, click the Next button.
Services
Services
In the Services tab, you will choose which carrier services can or cannot be accessed with this carrier connection. The services offered here will vary depending on the services you have available from this carrier.
To assign access to all current and future services from this carrier, select the Use All Services button.
To assign which services will be used manually, click Select Manually.
You can now enable/disable access to specific services by selecting the service(s) you wish to change access for and clicking the coinciding Disable or Enable buttons.
Once you have selected services to be used with this connection, click the Next button.
Packages
Packages
In the Packages tab, you will choose which shipment packages (boxes, etc.) that can or cannot be used with this carrier connection.
To assign access to all current and future packages from this carrier, select the All Packages button.
To assign which shipment packages will be used manually, click Select Manually.
You can now enable/disable access to specific packages by selecting the package(s) you wish to change access for and clicking the coinciding Disable or Enable buttons.
Once you have selected packages to be used with this connection, click the Next button.
Advanced
Advanced
In this section, you will find all advanced options available for the carrier, including mark-ups, ship from and return addresses, third-party accounts, and additional messages for labels. These are mostly not required, but they will help further customize your carrier connection to meet your business needs.
Please note that the Ship From location is required.
Click the sections below to learn more about each advanced option.
Ship From Address
Ship From Address
For this section, click Add Address to add a default ship from address for this connection.
From the Add Ship From Location ither fill in a different Ship From address to use when using this carrier, or select Use Warehouse Address and choose the relevant warehouse to automatically fill in the address.
Third-Party Account
Third-Party Account
Use this section to add a third-party billing account for this carrier.
Click Add Account to open the Add Third Part Account pop-up.
Fill in the Account Number, Country (Billing Country), and Postal Code (Billing Zip). All fields are required.
Markup Rate
Markup Rate
In this section, you can add either a fixed or percentage-based markup rate for this connection.
For Markup Type, select Percentage or Fixed Price, then enter a corresponding number for the markup.
If Percentage is selected, you will enter Markup Amount by percent.
If Fixed Price is selected, you will enter a specific price for the Markup Amount. The currency used will be the default currency for your account.
Once you've entered the needed amount, you can continue adding other options of click Finish.
Label Settings
Label Settings
In this section, you can adjust the label format and size, as well as add up to three label messages.
The Label Format is the file type that your label will be created in. If available, select the format from the available options by using the dropdown. Some carriers may not allow for different label formats.
The Label Size is the size the label will print. If available, select the size from the available options by using the dropdown. Some carriers may not allow for different label sizes.
The Label Messages enable users to add extra chosen fields to the carrier label. All chosen label messages will be printed on the label, in addition to the default information of the label. The number of label messages needed may differ from carrier to carrier. The available fields are listed in each label message drop-down.
For example, if you would like to add the store name to all printed labels from this carrier, select StoreName from the dropdown.
Finalization
Finalization
After choosing or skipping the Advanced options, click Finish to complete your new carrier setup.
You will be returned to the shipping integrations page. You will receive a confirmation message and also be able to see your new ShipStation connection.
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