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eHub Integration

How to connect to eHub for the lowest shipping rates and fastest services from the world’s top carriers in one place.

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Written by Linda
Updated over 3 months ago

With Logiwa, you can integrate to eHub to rate shop and retrieve the information needed to generate labels. Just follow the instructions provided in the subsequent sections to establish a connection between eHub and Logiwa.

Initial Setup

  • If you haven't already done so, contact your CSM to have eHub Activated on the Add-Ons page:

  • Once the eHub Add-On has been activated, navigate to the Integrations > Shipping page to create the carrier/shipping integration.

    • If you have trouble finding this page, please use the Search option.

  • Select eHub from the available options:

  • You can now fill in the necessary fields to create the eHub connection. You will need the following information from eHub:

    • API Key*: The ApiKey field in your eHub account.

  • Once you've entered the API information, choose whether this account will be a test account or not. If it is a test account, select Yes. If it is not a test account, select No.

  • Click Continue to proceed with setup.

  • You will now enter additional information about the setup, beginning with the General tab.


    General

  • In this tab, enter the following information:

    • Setup Name*: The name that will be used in the system for this carrier connection.

    • Warehouse*: Select the warehouse that will use this carrier connection.

    • Active: Select Yes for an active carrier connection or No for inactive.

  • After entering this information, click the Next button to proceed.


Clients

In the Clients tab, you will choose which clients can or cannot access this carrier connection.

  • To assign access to this carrier connection to all clients, select the All Clients button.

  • To assign access to some clients and not others, choose Select Manually.

  • You can now enable/disable access to this carrier connection by selecting the clients you wish to change access for and clicking the coinciding Disable or Enable buttons.

  • Once you have selected the clients who will use this connection, click the Next button.


Services

In the Services tab, you will choose which carrier services can or cannot be accessed with this carrier connection. The services offered here will vary depending on the services you have available from this carrier.

  • To assign access to all current and future services from this carrier, select the Use All Services button ot authoriz

  • To assign which services will be used manually, click Select Manually.

  • You can now enable/disable access to specific services by selecting the service(s) you wish to change access for and clicking the coinciding Disable or Enable buttons.

  • Once you have selected services to be used with this connection, click the Next button.


Packages

In the Packages tab, you will choose which shipment packages (boxes, etc.) that can or cannot be used with this carrier connection.

  • To assign access to all current and future packages from this carrier, select the All Packages button.

  • To assign which shipment packages will be used manually, click Select Manually.

  • You can now enable/disable access to specific packages by selecting the package(s) you wish to change access for and clicking the coinciding Disable or Enable buttons.

  • Once you have selected packages to be used with this connection, click the Next button.


Advanced

In this section, you will find all advanced options available for the carrier, including mark-ups, ship from and return addresses, third-party accounts, and additional messages for labels. These are not required, but they will help further customize your carrier connection to meet your business needs.

Click the sections below to learn more about each advanced option.

Markup Rate

  • Select the Plus (+) icon next to Markup Rate to open the Markup Rate pop-up.

  • For Markup Type, select Percentage or Fixed Price.

    • If Percentage is selected, you will enter Markup Amount by percent.

    • If Fixed Price is selected, you will enter a specific price for the Markup Amount. The currency used will be the default currency for your account.

  • Click Save to record the markup you've entered.

  • You can now Edit or Delete this markup by using the corresponding icons.


Ship From Location

For this section, either fill in a different Ship From address to use when using this carrier, or select Use Warehouse Address and choose the relevant warehouse to automatically fill in the address.


Third-Party Account

Third-party billing accounts are unavailable via eHub at this time so this section should be skipped.

Label Settings

Label messages enable users to add extra chosen fields to the carrier label. All chosen label messages will be printed on the label, in addition to the default information of the label. The number of label messages needed may differ from carrier to carrier. The available fields are listed in each label message drop-down.

For example, if you would like to add the store name to all printed labels from this carrier, select StoreName from the dropdown.


Finalization

  • After choosing or skipping the Advanced options, click Finish to complete your new carrier setup.

  • You will be returned to the shipping integrations page. You will receive a confirmation message and also be able to see your new eHub connection.

Available/Unavailable Processes and Features

  • Available Processes

    • Get rates

    • Create labels

    • Void labels

    • End-of-Day Report

  • Available Features

    • Domestic labels

    • Create labels with the Packing Station

    • Master tracking number from the Packing Station

    • Multiple package types

    • Multiple shipping services

    • Multiple dimension units

    • Printing job labels

  • Unavailable Features

    • Third-party accounts

    • International labels

    • Return labels

    • Hazmat labels

    • Multiple currency

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