The answer depends on whether you are a host starting a session or a guest joining a Room.

If you are joining a Nearo Room as a guest, you can use any device through Google Chrome, Safari, or Microsoft Edge — no app download or account is required.

Supported devices for guests:

Guests can hear and speak with the host and see the host's screen when it is shared.

Remote control works on computers and Chromebooks with a mouse and keyboard, and on iPads and phones by touch.

Guests on a Mac or Windows computer have a second option: they can join from the Nearo desktop app instead of a browser, without a Nearo account. The Nearo desktop app is not available for phones, tablets, iPads, or Chromebooks, so guests on those devices join through a browser.

Hosts must use the Nearo desktop app on a Mac or Windows computer, regardless of whether the session is a Room or a Call.

The Nearo desktop app is not available for phones, tablets, iPads, or Chromebooks.

For Calls, both the host and the student must be on a Mac or Windows computer with the Nearo desktop app installed. Calls are not supported on phones, tablets, iPads, or Chromebooks for either participant.