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Why does Nearo say my session has ended?

Fix "Your session has ended" and "Your session has expired" messages and sign back in to Nearo.

Nearo shows this message when your sign-in was ended, and you can sign in again to keep going.

Sign in again

  • On the website, enter your email and password in the Welcome back card in the middle of the sign-in page, then click Sign In. Nearo takes you back to the page you were on.

  • In the Nearo desktop app, click Sign in on the first screen, Welcome to Nearo (it is below Join a Room), then click Sign in with your browser or enter your Email and Password.

  • Check that your computer is online. If Nearo's servers cannot be reached, the app and website keep you signed in.

If you changed your password or email

  • If you reset your password or confirmed an email change on another device, sign in with the new password or email.

If someone else may have your sign-in

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