Skip to main content

Changing the email you sign in with

Change the email you sign in to Nearo with, confirm it from your new address, and sign back in.

You can change your sign-in email from the Nearo website, and the change only takes effect when you confirm it from your new address.

Changing your email on the website

  • Sign in to the Nearo Dashboard and click My Settings in the sidebar down the left side of the page.

  • Scroll to the Security card, the second card, under Profile Information. Under Email address, click Change email.

  • Type your new address in New email and your current password in Current password, then click Send confirmation link.

  • Open the email titled "Confirm your new Nearo email address" in your new inbox and click Confirm new email. The link works once and expires after 24 hours.

  • On the page that opens, click Confirm new email again. Then click Go to sign in and sign in with your new email.

Changing your email in the Nearo desktop app

  • Click your picture at the bottom of the narrow strip down the left side of the main window, then choose Settings.

  • Scroll to the Account section at the bottom and click Change email….

  • Finish the change on the website that opens in your browser, using the steps above. Sign in there if you are asked.

After your email changes

  • Your other browsers and desktop apps ask you to sign in again with the new email. The browser where you made the change stays signed in.

  • Your old address no longer signs in.

ℹ️ Nearo also emails your old address, titled "Your Nearo email is about to change." If you did not ask for the change, click Cancel this change in that email, then reset your password.

If the confirmation email does not arrive

  • Check that you typed the new address correctly.

  • Open My Settings, scroll to the Security card, and ask for the change again. A new request replaces the earlier one.

Did this answer your question?