Can I purchase spare parts?

Yes, all NEOZ Cordless Lamps are modular in design, meaning they can be broken down into individual components, all of which are serviceable and replaceable.
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For information on purchasing spare parts:

​Assessment Service:

Our service team provides an assessment service to help identify the parts needed to repair your lamp if you are unsure how to determine this yourself.
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The assessment service is charged as follows:

Please note that parts and labour costs for any required repairs are additional unless covered under warranty. After the assessment, a detailed quotation will be provided for your approval before any work is carried out.