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Does NEOZ offer insurance on the shipment of my order?

Learn about NEOZ shipment insurance, including coverage for orders we ship and responsibilities for self-arranged freight.

Updated over 2 months ago

Yes, all shipments arranged by NEOZ include insurance as a standard feature. This ensures that your order is protected during transit, providing peace of mind from dispatch to delivery.
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However, if you choose to organise your own freight, including shipments under ex-works or ex-factory terms, the responsibility for arranging insurance will rest with you as the purchaser. We strongly recommend securing adequate coverage to safeguard your order against potential risks during transit.

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