Billing and Account Info
Get help for account issues including adding payment information as well as changing your email/password
17 articles
- How do I log back into my account?
- How do I change my password?
- How to Update Your Email, Phone Number, or Login Information
- How to add my payment information?
- I moved to a new state. How can I update my documents?
- Why is my name showing up as a string of numbers and letters?
- Is there a renewal fee?
- Why are my documents locked?
- What is the "My Files" section?
- How do I upload my signed documents?
- Can I access my documents at any time?
- How do I print my documents?
- Why am I unable to download my documents?
- What documents should I have notarized?
- How do I delete my documents?
- How do I delete a folder in "My Files"?
- If I accidentally delete a document or an entire folder, can I get it back?