Your Expiration Threshold is a business setting that defines how long guests should remain visible on the waitlist before being cleared. By default this is set to 1 day. That means when a guests joins the wait, they will remain visible on the waitlist and/or history tabs for 24 hours. After that period of time, they will expire and no longer be visible. The context of their visit will still be available in analytics and exports. Note that depending on your Guest Data Policy (explained below), some guest data may be anonymized or deleted once the expiration threshold is reached for a guest.

Your Guest Data Policy is a business setting that defines how much guest data should be stored once a guest has left the waitlist. By default this is set to Retain, which means all guest data will be stored as long as your business remains active on NextMe. However, we offer additional options to anonymize or delete your guest data in order to stay compliant with your internal or external privacy requirements. Compare our three policies to determine what makes the most sense for your business.
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